A way back to just right.
UndotSnap keeps before receipts for the real-life setups you want to restore: a desk’s cable order, the spacing on a shelf, or a borrowed arrangement. Save a reference photo and a few return cues, then use the Return Guide when it is time to put everything back.
Email: [email protected]
Suggested email subject: UndotSnap Support
Please include your iPhone model, iOS version, UndotSnap version, what you were trying to do, and what happened. A screenshot can help if it does not show private information. Please do not send passwords or anything you do not want to share. The app does not automatically attach your snapshots or device information.
In the notes field, Add a return cue starts a checklist line with “- ”. Write the detail you want to check, then add another line for another cue. These lines become checkable items in the Return Guide.
Each saved before has a short receipt reference in its details. You can mention this reference when discussing a setup; it does not upload the photo or let support access it.
Open an Active snapshot, then choose Open Return Guide. Pinch to inspect the saved photo, toggle the alignment grid, and use Reset photo view to return to the original zoom. Use your notes as return cues and tick checklist lines as you check the setup. Cue text stays in your saved notes; tick marks reset each time you open the guide. Checking cues does not mark the setup reverted automatically. The guide displays your original reference; it does not compare a live camera view or verify that a setup is correct.
When you are satisfied, tap Back in place · Finish. The snapshot moves to Done. You can also use Mark as reverted directly from its details. Use Undo in the confirmation message or Move back to Active to reverse a completion.
Open iPhone Settings → Apps → UndotSnap and enable Camera. On some iOS versions the app appears directly in the main Settings list. Return to UndotSnap and try capturing again. Existing snapshots remain viewable without camera access.
If the camera is restricted by device management or Screen Time, review those restrictions with the person who manages the device. Capturing a new photo requires an available rear camera. You can use Choose from Photos to select a reference even when the camera is unavailable or camera permission is off. If Photos access is restricted by device policy, review those restrictions in Settings.